Cleaning Fee Policy
Please Note: Each Unit has a one time Cleaning Fee associated with it, that will be added after the reservation has been made.
Guests and all other occupants will be required to vacate the premises and forfeit the rental grand total for any of the following: A. Occupancy exceeding the max capacity stated on the reservation confirmation. B. Using the premises for any illegal activity including, but not limited to, the possession, serving or consumption of alcoholic beverages by or to persons less than 21 years of age. C. Causing damage to the premises rented or to any of the neighboring properties. D. Any other acts which interferes with neighbors' right to quiet enjoyment of their properties. E. Violation of the 10:00 PM "no loud outside noise or music" rule. F. Police called to property for any reason. G. Trespassing
Hot Tub Pool Patios Swimming
Guests hereby acknowledges that if the property they have reserved includes a hot tub, pool, patio, swimming area, the undersigned is fully aware that the surrounding patio/deck can be dangerous, that the deck/patio can be slippery when wet, and that injury is likely to occur to anyone who is not careful. Guest should observe and adhere to all rules and policies as posted on property. With full knowledge of the above facts and warnings, the guest accepts and assumes all risks involved in or related to the use of the hot tub, pool, and lake areas. Please be aware that swimming in the lake can be dangerous at times and life guards will not be present. Please wear life jackets at all times.
Check In time: 4pm
Check out time: 11 am
Each property will be inspected, sanitized and cleaned after your departure. The cleaning fee you have paid will provide hours of normal cleaning so that you can enjoy your vacation up to the last moment. YOU ARE REQUIRED to leave the property in the same general condition that you received it by making sure, dishes are done and put away or put in dishwasher and started, all trash is taken out of the house and put in trash bins, returning moved furniture and making sure home is generally picked up and ready to be vacuumed, dusted, and sanitized. Please leave sheets on the beds and bath towels in bathrooms. If additional cleaning or work is required, appropriate charges will be charged to your credit card.
Substitution Cancellation Refund
Any change or cancellation to this reservation, MUST BE IN WRITING via email and a telephone call. A 10% cancellation fee will be charged for any cancellation. If cancellation is not done 60 days prior to arrival in our peak season (Memorial Day weekend - Labor Day weekend) or 30 days in the off season no deposit will be refunded. Despite our best efforts, some matters are beyond our control (i.e. act of God, plumbing, electrical, air conditioning, cable, satellite or sale of home) the home might not be available. If this occurs, we reserve the right to substitute an equivalent or superior property at our discretion. If similar accommodations cannot be found, a full refund will be given to the guest.
Boak Dock Lift Use Limitations and Instructions
Please follow these rules if the rental home has a boat dock with a lift. Please do not lift your boat out of the water if it is more than 4000 lbs or it has a wake board tower that could hit the ceiling. Heavy boats over 4000 lbs will burn out the motor, break the belt, break wood runner or bend cradle arm. Please remember to empty your ballast tank before lifting your boat out of the water. Other options are to tie-up your boat in the covered slip or outside of the slip with rope and bumpers. PLEASE PAY CLOSE ATTENTION to the cable spool when lifting the boat in and out of the water. You could run the risk of unspooling the cable if it's raised to high or lowered to the lake bottom. PLEASE REMEMBER TO RAISE THE LIFT OUT OF THE WATER AFTER CHECKOUT. Guest will be held responsible for all damages, repairs to the boat dock and lift. Please call Log Country Cove if you are unsure on how to operate boat lift. WE INSPECT THE BOAT LIFT AND DOCK BEFORE AND AFTER EACH RENTAL, TO INSURE THE BOAT LIFT IS PROPERLY WORKING FOR EACH GUEST.
Private Property No Trespassing
For homes outside of the Log Country Cove Resort, please stay on your rental property. It is difficult at some residences to discern property lines, as the homes are on the water and most have no fencing. Usually, they are divided by the boat dock, vegetation, signage, fencing etc. Please do not trespass on neighboring properties, boat docks, or lake shoreline (i.e. getting out of water at neighboring waterfront). No fishing, sunbathing, etc on any other property other than your own. Trespassing, or notification thereof, will be cause for immediate evacuation of premises without rental refund. In addition, any water toys or recreational structures (i.e. paddle boats, floats, tubes, docks, slides) that are not on your rental property are off-limits and are NOT to be used for any reason, under any circumstance.
Guest must be at least 25 years old and will occupy the unit during the time of reservation. We do not rent to groups or singles under 25 years old or teens with chaperones, EVER. We reserve the right to determine the number of children that my accompany a parent or guardian. Please call before booking if you have a large group including several children or toddlers.
Pets allowed in "Pet Friendly" cabins only. Make sure your rental allows pets before booking. If there is evidence of a pet in a rental that does not allow pets, you will be asked to leave the property and will be required to pay up to $1000.00 in additional cleaning fees. Cleaning fee doesn't cover any pet cleanup left behind. This includes properly disposing of all waste material and making sure no pet hair is left behind. If any waste material is found on property or pet hair is found on furniture, beds, etc, an additional cleaning fee will be charged. Guest must maintain control of pets at all times, and NEVER leave a pet unattended to roam free. If you are leaving for the day, you must put it in a kennel at the home. Pets need to be on a leash when away from the cabin.
Injury and Liability
(Log Country Cove and homeowner) SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS OF TENANTS PERSONAL PROPERTY. THE TENANT HEREBY AGREES TO RELEASE AND INDEMNIFY THE LANDLORD/OWNER FROM AND AGAINST ALL LIABILITY, SHOULD ANYONE (OVERNIGHT GUEST, DAY GUEST, PET) BE INJURED UPON THE PREMISES DURING THE TERM OF THE RESERVATION. Tenant understands that there are special risks that may be involved in using special features such as the boat dock, swimming, water sports and using other areas of the property. Tenant agrees to explain the risks to any guest they may have at the property and to be fully and solely responsible for any accidents their guest may incur. Tenant understands above risks and agrees that they will assume all responsibility for them selves and guest for the consequences of those risks.
Utilities Services Amenities
In the event of any equipment malfunction, please call Log Country Cove, we will arrange to have the repair expedited as quickly as possible. Refunds will not be paid for any nonperformance of appliances, internet, equipment or utilities, for any reason. We give you starters of toilet paper and soap products, ie: (One full roll for each toilet in home. Starter quantities of dish soap and dishwasher soap.
Errors Omissions Changes
Every effort is made by Log Country Cove to insure that all information is as accurate and complete as possible on every website we maintain, but it is not guaranteed. Log Country Cove is not responsible for any inadvertent errors or omissions or for recent changes by an owner to their property. Policies, descriptions, conditions, rates and amenities listed are subject to change without notice.
Log Country Cove and the home owners do not assume any liability for loss, damage, or injury to persons or their personal property. Neither do we accept liability for any inconvenience arising from any temporary defects or stoppage in supply of water, gas, electricity or plumbing. Nor will Log Country Cove accept liability for any loss or damage causes by weather conditions, natural disasters, acts of God, or other reasons beyond its control, i.e. flooding, debris in water caused by weather, or any conditions caused by acts of God.
I have read the terms and agreements on the online and reservation system provided by Log Country Cove, by accepting this confirmation you have agreed to the rules and regulations regarding all homes managed by Log Country Cove.
A Resort fee of $2 plus tax will be charged daily for persons four years and older